Improving Staff Welfare in the Heat

Customer Project

One of our customers had concerns over staff welfare from March through to the end of September when the temperatures were higher. They were experiencing problems in several areas of the factory as the existing cooling system was not coping in the warmer months. DGPCC was approached to look at a viable solution.

Process Cooling Unit | DGPCC - keeping pharma products cool; instant chilled storage


Our local project manager visited the customer, met with all interested parties, and completed a thorough site survey to ensure we understood the issues and implications to the business.

On inspection, it was apparent that although the existing plant had been well maintained, age and additional internal heat loads added over time meant that it was struggling during the warmer months. Working with the engineering and production teams, we came up with a viable solution to provide supplementary cooling to the three areas that were causing the most concerns. We also prepared a backup plan for two other areas that were less of an issue but had the potential to change in the future.

We provided a written proposal for the temporary equipment, ancillaries, installation, strip out and transport costs, and this was submitted later the same day.

We received the order from the customer, and worked with the to plan dates for installation and all enabling works to minimise disruption on site.


The equipment was installed and commissioned by our engineering support team. They worked with the customer’s production teams to ensure the site suffered no loss to production. The supplementary equipment ensured all areas of the factory were maintained at a comfortable working environment, even during days when the highest ambient temperatures prevailed, which meant the welfare of the staff was improved. The customer also enjoyed the benefit of our inclusive 24-7-365 maintenance cover during the hire period.