Case Study: Pharmaceutical

Dawsongroup Process and Climate Control

Customer Project/Pain

A major Pharmaceutical outsourcing company was experiencing ongoing issues with a critical part of their cooling plant, the unit in question offered around 1.1MW of cooling capacity (Nominal). Continuing maintenance issues were proving both disruptive and costly and they found that a major overhaul was required which would need to be done offsite and take several weeks.

Process Cooling Unit | DGPCC


We worked with the production, site services and engineering teams to form a plan of action to replace the unit with the minimum disruption to productivity, we arranged additional connections points, valves and electrical supplies so the existing unit could be run-up to the last minute and clean changeover could be performed over the next weekend. An area was chosen so no impact on the removal or replacement of existing equipment.


The customer had no downtime on production, units offered some redundancy on existing plant and fully maintained during the hire period. The existing plant could be removed without issue and although the initial hire period was advised as 4-5 weeks for repairs, it transpired the original unit was beyond economic repair and a replacement needed. Our flexible hire arrangement allowed them more time to design and order a new system more suited to the future plans including a power upgrade and other enabling works.

Our Customers Say…

”I like trust, transparency, good prices and partnership”

Danny Roberts, Logistics Manager, National Veterinary Service 

“You gave us the best option for what we wanted, it was the most complete unit,

Ricky Rowett, AMRC Composites Centre

“Dawsongroup provided a unique customer support service for our requirements”

Peter Greer, AstraZeneca

See Who We Have Helped

  • Case Study: Healthcare

    Case Study: Healthcare

    Our Customer had an issue with a chilled water circuit feeding critical scanning equipment.
  • Case Study: Data Centres

    Case Study: Data Centres

    A long-standing facilities manager partner approached us on behalf of a client they supported in Central London.
  • Case Study: Manufacturing

    Case Study: Manufacturing

    The customer manufactures a wide range of plastic storage containers for various applications.
  • Case Study: Bakery

    Case Study: Bakery

    We supplied/installed a suitably sized glycol (air-cooled) chiller with on board pumps /tank along with low-temperature air handlers positioned internally.
  • Case Study: Baked Savouries

    Case Study: Baked Savouries

    One of our customers had concerns over staff welfare from March through to the end of September during the higher …
  • Case Study: Dairy

    Case Study: Dairy

    Customer had experienced a major incident on site, which had resulted in the loss of some valuable storage space for …
  • Case Study: Confectionary

    Case Study: Confectionary

    The customer had major issues in their main packing area due to high ambient and humidity levels.
  • Case Study: 3PL

    Case Study: 3PL

    Customer was currently operating mixed products in an ambient warehousing facility – they had the opportunity to take on a …
  • Case Study: Automotive

    Case Study: Automotive

    Customer had secured a new contract which meant they needed to install various new manufacturing cells to their production area, …

Speak To An Expert