Case Study: Manufacturing

Dawsongroup Process and Climate Control

Customer Project/Pain

The customer manufactures a wide range of plastic storage containers for various applications.

They experienced a major plant failure which led to a 50% loss of cooling duty from the site’s own cooling systems. This would have a major impact on the site’s ability to maintain the production levels needed to serve its customers.

Process Cooling Unit | DGPCC


The call received from the client’s site facilities team and we were on-site within a couple of hours to look at the issues. The existing chiller was beyond economic repair and a replacement was only available on a manufacturing lead time and would need to go through Group capex approval for replacement.

Having identified the machines that this chiller served we found that the load on the chiller had increased over time and so we selected a hire unit with 25% additional capacity but with a similar footprint and no increase on power supply. Some modifications to pipework to aid install and future replacement arranged by the sites own in house engineers on this occasion ready for our units arriving later in the day.


Our hire chiller/ install team arrived on-site within 10.5 hours of the original call and all affected machines operational within 15 hours, this helped to minimise the loss of production into a recoverable position. The chiller was also sized to offer some redundancy as required.

Our Customers Say…

”I like trust, transparency, good prices and partnership”

Danny Roberts, Logistics Manager, National Veterinary Service 

“You gave us the best option for what we wanted, it was the most complete unit,

Ricky Rowett, AMRC Composites Centre

“Dawsongroup provided a unique customer support service for our requirements”

Peter Greer, AstraZeneca

See Who We Have Helped

  • Case Study: Pharmaceutical

    Case Study: Pharmaceutical

    A major Pharmaceutical outsourcing company was experiencing ongoing issues with a critical part of their cooling plant, the unit in …
  • Case Study: Healthcare

    Case Study: Healthcare

    Our Customer had an issue with a chilled water circuit feeding critical scanning equipment.
  • Case Study: Data Centres

    Case Study: Data Centres

    A long-standing facilities manager partner approached us on behalf of a client they supported in Central London.
  • Case Study: Bakery

    Case Study: Bakery

    We supplied/installed a suitably sized glycol (air-cooled) chiller with on board pumps /tank along with low-temperature air handlers positioned internally.
  • Case Study: Baked Savouries

    Case Study: Baked Savouries

    One of our customers had concerns over staff welfare from March through to the end of September during the higher …
  • Case Study: Dairy

    Case Study: Dairy

    Customer had experienced a major incident on site, which had resulted in the loss of some valuable storage space for …
  • Case Study: Confectionary

    Case Study: Confectionary

    The customer had major issues in their main packing area due to high ambient and humidity levels.
  • Case Study: 3PL

    Case Study: 3PL

    Customer was currently operating mixed products in an ambient warehousing facility – they had the opportunity to take on a …
  • Case Study: Automotive

    Case Study: Automotive

    Customer had secured a new contract which meant they needed to install various new manufacturing cells to their production area, …

Speak To An Expert